False advertising - 10x8ft was only 7.5ft

The frame was great and printing good except the frame size was not 8ft as advertised it was only 7.5 which is too small for our use. There was also an unnecessary issue with the printing that costs us an extra $150. I do not recommend this company.

Michael I.

May 29, 2024, 10:03 a.m.

Delivered in perfect shape on a quick timeline

Great product, flawlessly prints, easy to set up and break down, and delivered on the (very tight) promised timeline. Highly recommended.

Keith S.

Feb. 13, 2024, 12:58 a.m.

Happy, repeat customer!

Repeat customer and very pleased with the quality, ease of ordering, shipping and delivery speed. Product quality is wonderful!

Nicole H.

Jan. 8, 2024, 1:57 p.m.

Excellent work from beginning to

Excellent work from beginning to end. Thank you!

Melissa J.

Oct. 23, 2023, 3:38 p.m.

Great product at the best price

No other company selling a similar product had a better price. And when including discounts, it made it an ever better deal. The print quality was great and the assembly is easy. Thank!

Creative C.

Sept. 17, 2023, 8:01 p.m.

Looks great, happy with it.

Looks great, happy with it. Could use some better dimensions to show its foot print for tradeshow planning purposes

troy b.

May 26, 2023, 6:19 p.m.

Your quality of work was

Your quality of work was exceptional. My project was well made. None of my three star review is any fault of yours. The carrier delivered me a torn and smashed box and apparently the sign had fallen out and dropped on the ground. It was dirty and just crammed into the box. Your work, star 5, the carrier -10.

Steven S.

April 28, 2023, 5:40 p.m.

Great Customer Service by Brandon

Had difficulty with an online order. But Brandon was superb in helping me make the order. He walked me thru each step. Job well done

M W.

Dec. 20, 2022, 5:01 p.m.

Great quality. Fast delivery.

Great quality. Fast delivery.

KARL S.

Nov. 30, 2022, 3:24 a.m.

Terrible customer service, would not recommend

I designed my backdrop using the studio online that they provide, but when I placed my order and received the proofs, my artwork was changed and things were missing. I thought making a call would fix the issue promptly...I spoke to the first person who said their design team would call me back within an hour. That never happened. The next day I received an email stating that they tried to call me but I have no record of any missed calls. That next day I called again and someone told me their design team would call me back within 2 hours, and once again that didn't happen. I received another email at the end of those 2 hours stating the same thing, and again no missed calls to show for it. I then got back on the phone finally got frustrated enough for them to just connect me to someone on their design team and spent an hour and a half talking him through the changes to get him back to my original design. Also asking why he couldn't use my artwork designed in their studio services, but he assured me just by speaking on the phone that he'd get it right. I received a proof maybe an hour later and again it was WRONG! I couldn't believe it! I called back again, this time to cancel my order, get a refund, and place another order somewhere. I finally was speaking with someone that was helpful and I simply asked why they weren't just using my original design in my account using THEIR software. He asked me to give them one more chance to get it right and use my artwork from the account. The first time I received a proof from this guy it was closer, but still wrong. However, he stayed on the phone with me and made the changes himself to make sure it was correct before production. Finally on the second proof he sent it was my original artwork and we could finally after 2 days send it to production. We needed this backdrop for a tradeshow and I was already rushing to get it ordered so my co-worker would have it on time. This same person assured me that we would still get it by the original shipping delivery date on the order. I have to say, it did come late but only by 1 day. I'm not upset about that because our tradeshow is on Monday so we have what we needed in time. I will say overall I'm disappointed in this company as a whole. What this one guy did to make it right should have been done on the first call. The last guy I spoke to deserves praise because he handled it with true customer service, so this review shouldn't reflect on him. However, everyone else involved should be treating customers better. I work in customer service and sales consulting, so I have a pretty good idea of what we teach our customers on service. Needless to say, we won't be using this company again. Too much of a headache.

Jamie H.

Oct. 13, 2022, 2:59 p.m.

Easy, unique, incredible customer service

Quickest response from editing team to insure my graphic was correct. I have a “triple vision” image of myself meant to be blurry. They followed up immediately after the order was placed. It arrived on time and the set up was super easy. Great price, so many compliments on this backdrop. Perfect for exhibits.

Jodi W.

April 2, 2022, 5:39 a.m.

DO NOT ORDER FROM THIS COMPANY!!

I placed an order for an event based on the company stating their production facility was in the US. Nothing on their website states they are actually based out of the country or within my order confirmation that my order would be shipped from India. Due to it being made and shipped from India the order did not arrive to the US until the date in which it was suppose to be received by. It was then stuck in customs for a few days, causing the order to then not be received for days after the event. All of this would have been very understandable had they communicated in the beginning that my order was being shipped from India and not GA (where their production is according to their website). I would not have ordered it from them had I known in advance. I didn't find out it was being shipped from India until I received the tracking number. I contacted the company via chat, phone, email and ticket regarding the issue and receiving a refund. I had to follow up numerous times regarding my request before someone finally got back to me. By the time they got back to me, the company completely ignored my request for a refund in all the communication and kept trying to get updates from Fedex. At this point, well after the expected in hand by date. They kept blaming it on Fedex instead of addressing the issue I stated about their site and order confirmation email being misleading and due to them shipping from India which was the cause of the initial delay. They did not take accountability for their misleading website nor care to address my numerous requests for a refund in light of everything. Had they provided better customer service and properly rectified the matter I would not be a disappointed customer. Instead they have a very unhappy customer that they didn't care to address their concerns and I will never recommend this company to anyone and advise any and everybody to NOT ORDER FROM THIS COMPANY!!! It's not always about the issue that occurs, it's about how you rectify the issue after it occurs. This company failed to properly rectify the issue.

Element13 L.

Feb. 19, 2022, 5:48 p.m.

The stands don't stand correctly

I order 2 curve stands and both of them look as if they are warped. They look unstable.

Roscoe S.

Jan. 31, 2022, 6:28 a.m.

I expected the backdrop to

I expected the backdrop to be vynl instead of fabric. The finish just did not pop out as I had envisaged.

Stephanie N.

Oct. 2, 2021, 11:08 p.m.

Great customer service and product!

Great customer service and product! Very happy, will order again. Thank you!

David J.

Sept. 26, 2020, 2:52 p.m.

Another slam dunk!

I got our new backwall before expected, and everything was as it should be. I will continue to make Best of Signs my first stop in shopping for my trade show exhibit needs.

Bess M.

Dec. 19, 2019, 1:59 p.m.

I think it looks good.

I think it looks good. But you use the first file I sent you after telling me it was blurry. The second file I sent you was much larger and I change the font on the bottom line.

Chris R.

Oct. 10, 2019, midnight

Great Service

Delivered as advertised. On time.

Towny R.

April 13, 2019, midnight

Great Job

It is exactly what I ordered, and I definitely appreciate the graphics design for adjusting the images to make them fit the signs.

Russell L.

Nov. 28, 2018, midnight

pillowcase curved display

The fabric piece looked great but the frame is not. At least 5 of the push in buttons didnt pop out and don't hold in place. This is unacceptable and should be replaced.

Jackie l.

Nov. 1, 2018, midnight